merdeka toto Casino & Sportsbook Data Care

This page describes what we collect when you use merdeka toto and how we keep that data protected. We collect personal information to verify your identity, process payments, settle bets, and provide customer support. We do not sell your data to third parties, and we encrypt all sensitive information stored on our servers.

Our privacy practices comply with Indonesian data protection standards and international best practices. When you open an account on merdeka toto, deposit via DANA, e-wallet, mobile banking, or bank transfer, or place bets on Liga 1, Piala AFF, or Champions League matches, we handle your information according to the commitments outlined below.

We encourage you to read this policy carefully. If you have questions about how we use your data, contact our support team during business hours. Your privacy is central to how we operate merdeka toto.

What We Collect on merdeka toto

Account Information

We collect your full name, email address, phone number, and date of birth when you register an account on merdeka toto. We also collect your residential address and city (Jakarta, Surabaya, Bandung, Medan, or elsewhere). This information is required to verify your identity and comply with anti-money-laundering regulations.

We store your account credentials securely using encryption. Your password is hashed and never stored in plain text. We do not share your email or phone number with third parties except where required by law or to process your requests.

Identity Verification Documents

Before you can deposit or withdraw on merdeka toto, we require KYC (Know Your Customer) verification. You upload a copy of your valid ID—KTP, passport, or driving license—and proof of address such as a utility bill or bank statement. We use these documents to confirm your identity and prevent fraud.

We store these documents securely on encrypted servers. We do not use them for any purpose other than account verification. Once your account is verified, we retain the documents for compliance purposes but do not share them with external parties.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details including the amount, date, and payment method. We do not store your full bank account number or digital wallet credentials. Payment processing is handled by our payment partners, who maintain their own security standards.

We retain payment records for accounting and dispute resolution. These records are encrypted and accessible only to authorized staff. We use payment information to process withdrawals and to detect suspicious activity.

Betting and Gaming Activity

We collect records of your bets, wagers, and gaming activity on merdeka toto. This includes Liga 1 matches, Piala Indonesia tournaments, Piala AFF fixtures, Champions League bets, table games, slots, and esports markets. We record the amount wagered, the outcome, and your winnings or losses.

We use this data to settle bets accurately, detect fraud, and comply with regulatory requirements. Your betting history is private and not shared with third parties. We retain this data for at least five years for compliance purposes.

Device and Usage Information

We collect information about the devices you use to access merdeka toto, including your IP address, browser type, operating system, and device identifiers. We also collect usage data such as pages visited, time spent on the platform, and features used. This information helps us improve our service, detect fraud, and troubleshoot technical issues.

We use cookies and similar tracking technologies to remember your preferences and keep you logged in. You can disable cookies in your browser settings, though this may limit some platform features.

Our Data Protection Practices on merdeka toto

How We Use Your Data

We use your personal information to operate merdeka toto, verify your identity, process deposits and withdrawals, settle bets, provide customer support, and comply with legal obligations. We do not use your data for marketing purposes without your explicit consent. We do not sell your data to advertisers or data brokers.

We may use your email or phone number to send you account notifications, payment confirmations, and support responses. You can opt out of non-essential communications through your account settings.

Third-Party Processors

We work with third-party service providers to operate merdeka toto. These include payment processors (for DANA, e-wallet, mobile banking, local payment, and bank transfers), hosting providers, and customer support platforms. We require all third parties to maintain strict confidentiality and security standards. We do not allow them to use your data for their own purposes.

Our servers may be located outside Indonesia. Your data may be transferred to and processed in other jurisdictions. We ensure that data transfers comply with Indonesian data protection standards.

Data Security

We encrypt all sensitive data in transit and at rest using industry-standard encryption protocols. We maintain firewalls, intrusion detection systems, and regular security audits. We limit access to your data to authorized staff who need it to perform their duties.

While we implement strong security measures, no system is completely secure. If you suspect unauthorized access to your merdeka toto account, change your password immediately and contact our support team.

Your Rights

You have the right to access, correct, or delete your personal data on merdeka toto. You can request a copy of the data we hold about you by contacting our support team. You can update your account information through your account settings at any time.

If you wish to close your account and have your data deleted, contact our support team. We will delete your personal information within a reasonable timeframe, except where we are required to retain it for legal or compliance purposes.

Cookies and Tracking

We use cookies to store your login session, remember your preferences, and analyze how you use merdeka toto. Cookies are small files stored on your device. You can disable cookies in your browser settings, though this may affect your experience on our platform.

We do not use cookies to track you across other websites. We do not sell cookie data to third parties. Our analytics tools collect aggregated usage data to help us improve merdeka toto.

Data Retention

We retain your account information for as long as your account is active. If you close your account, we retain your data for five years to comply with anti-money-laundering regulations and to resolve any disputes. After five years, we delete your personal information unless we are required by law to retain it longer.

We retain betting records and transaction history for at least five years. We retain payment records for accounting purposes. We delete cookies and device tracking data after a reasonable period of inactivity.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on merdeka toto. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this privacy policy or how we handle your data, contact our support team. We are available during business hours to assist you. Our services are available only where local law permits. We encourage you to verify that access and use of merdeka toto comply with your own jurisdiction's data protection and gaming regulations.